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Member C.A.R.E Program

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Our new Member C.A.R.E Program is guaranteed to help you get started and assist you in working towards achieving your goals.  

1. Health and Success Planning Session               

A Health and Success Planning Session will be your first meeting with one of our qualified gym staff. In this 30-minute appointment, you will discuss your current health and fitness routine, as well as going through any existing health conditions/concerns you may have.

Our gym staff will help you develop a fitness program that is suitable to help you achieve your health and fitness goals. We will also suggest any group exercises classes to supplement your training. This is an exciting time as you make the step to become fitter and healthier.

2. Exercise Technique and Program Show               

Wear your gym gear and bring your towel, because the next important step is for one of our gym staff to take you through the program we have designed for you. We will take you through each exercise, ensuring you feel comfortable and confident using the gym equipment. Our trainers will show you correct exercise technique and how to set up the machines. 

Following this appointment, you can be confident you are now right to go on your own and do your gym program. If you get stuck and need to ask a question, one of our trainers will be more than happy to assist.

3. Program Check-in

Time for a quick check in with one of our gym staff who will make sure you are on the right track and answer any questions you have about your health and success plan.

4. Program Review          

Every 8 weeks, you are eligible to have a re-assessment and review your current training program.

Our trainers will discuss ways to challenge you further, and to help you review your progress since you first joined as a member.

This appointment will help you to re-focus and stay motivated towards your goals.


Book an appointment - 

Follow the instructions below to book online or call our team on (03) 9265 4888 to book an appointment.

How to book a gym appointment online

You can easily book an appointment to discuss your health and fitness journey with a gym instructor. Gym appointments are only available to book online for current members. If you are not a member, you can book a membership tour to find out more about joining!

To book, simply make sure you have logged into your “My Account” and follow the below steps. If you don’t have a “My Account” or its your first time logging as an existing member, see My Account about first time access.

1. Once logged in, go to “Book online” and select “Gym Appointment” from the drop down menu.

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2. Select the date you want to book an appointment. Bookings are only available 7 days in advance.

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3. Click on an available timeslot. Vacant timeslots are in white. Once selected a booking summary will appear. All bookings are default for 30 minutes.

Click on book now. If you get an invalid response, you may not have a current membership to allow the booking. Please contact our customer service team to discuss further.

 

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4. You will be required to confirm the terms and conditions, these may be updated as required. Once ticked, select confirm booking.

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5. You will receive a booking confirmation email and can view your appointment within your account under “manage upcoming bookings” on your home page. If you need to cancel the booking, select the magnifying glass to cancel.

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Last updated: 03 February 2021