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Cancel My Membership

Click here for Learn to Swim 

Please read the following and acknowledge agreement by clicking submit to complete a cancellation request below: 

  1. If your minimum membership term (as set out in your Membership Schedule) has expired, you may cancel your active membership by giving 14 days written notice to the Centre staff at the Centre you attend.  Written notice can be provided by completing a membership alteration (cancellation form) at reception, or by completing the below electronic form.
    (During declared pandemic events (Covid-19) this notice period will be reduced where possible. We will endeavour to cancel your membership at the earliest possible convenience.  Please note we cannot guarantee that we will be able to cancel a membership if less than 24 hours notice is provided before a direct debit)
  2. You will be entitled to use the facilities over the 14 day notice period.
  3. Any outstanding payments must be made in order to cancel your membership agreement.
  4. We will communicate with you to confirm when your cancellation request has been processed. 

Please fill out the below form to cancel your membership. 

  • Membership Type



  • Centre Name * (required)



  • Member Details
  • You may cancel your active membership by giving 14 days written notice to the Centre staff at the Centre you attend. Written notice can be provided by completing the form below.
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Privacy Statement

Monash City Council (“Council”) collects personal information via this form to manage Active Monash services and related purposes which the individual to whom the information relates may reasonably expect. Council will not release or provide access to personal information to any other person or body, unless (a) it has been authorised to do so by the person to whom the information relates, (b) it is permitted or required to do so by law, or (c) it is appropriate or required in the performance of the functions of Council. If you refuse to supply the requested information we may not be able to process your request. You may gain access to your personal information by contacting Council’s Privacy Officer via email at [email protected]

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Last updated: 01 November 2021